“His feet hit the mat, and almost instantly his knees buckled down, and he just let out the worst scream that you could ever have heard from a child.” That is Kaitlin Hill, a mother whose three-year-old son, Colton, suffered a broken femur at a trampoline park. Her Facebook post was shared 240,000 times because it resonates with the nightmare every parent in Highland Village fears when they walk into a birthday party at a local jump center. We represent the families behind those screams.
At Attorney911, we know that when your child is hurt at a trampoline park in Highland Village, the pain is compounded by a specific kind of betrayal. You signed the waiver. You believed the “Safety First” signs. You watched the five-minute orientation video. And then, in a fraction of a second—a double-bounce energy transfer or a head-first landing in a compacted foam pit—your family’s life changed.
We are not just another personal injury firm that handles “accidents.” Since 1998, Ralph Manginello has spent over 25 years making corporate defendants pay for the consequences of their business decisions. We’ve gone head-to-head with Fortune 500 giants like BP, Walmart, and Amazon. We know the parent conglomerates behind these parks—Sky Zone, Inc. (controlled by Palladium Equity Partners) and Unleashed Brands (the parent of Urban Air, acquired by Seidler Equity Partners amid multiple lawsuits)—bring an army of lawyers to silence families. That doesn’t scare us. We’ve already fought and won that fight.
One Jump, One Badgering Adjuster: Why Highland Village Parents Need a System, Not Just a Lawyer
Imagine a Saturday afternoon at a local jump facility near FM 407. The court is packed with kids from Highland Village schools. The attendant, a seventeen-year-old hired two weeks ago, is distracted by his phone. Your child is airborne, a 200-pound adult lands on the same bed, and the result is a catapult force that shatters a developing growth plate.
If this has happened to you, the evidence is already evaporating. Highland Village area trampoline park surveillance DVRs often begin overwriting as soon as seven days after an incident. Kiosk waiver databases can purge version histories on a 72-hour rolling cycle. While you are at a pediatric trauma center like Cook Children’s or Children’s Medical Center Dallas, the park’s risk-management team is already working to sanitize the record.
Our team includes Lupe Peña, an attorney who used to sit on the other side of the table. He spent years defending insurance companies and recreational businesses against the exact claims we now file. He knows which waiver clauses are airtight and which ones are full of holes under Texas law. He also represents our Spanish-speaking families directly. Hablamos Español. Lupe Peña habla con usted directamente — sin intérpretes.
We advanced every expense for your case. Whether we are hiring a biomechanical engineer to reconstruct the physics of a double-bounce or a pediatric orthopedic surgeon to forecast the next ten years of corrective surgeries your daughter may need, we pay for it upfront. You pay nothing unless we win.
Call 1-888-ATTY-911. Our spoliation letter demanding the preservation of every camera angle, every attendant training log, and every computer edit to your incident report goes out within 24 hours of your call. The case starts today.
The Standard of Care: Why ASTM F2970 and EN ISO 23659:2022 Define Your Case
Most personal injury firms can’t tell you what ASTM F2970 is. We cite it from memory. ASTM F2970 is the safety standard written by the trampoline park industry itself. It is a set of rules for things like attendant-to-jumper ratios, age-separated jumping zones, and foam pit maintenance.
When a park in Highland Village violates this standard, they aren’t just being sloppy; they are choosing to operate below the safety floor they agreed to meet. We also look at the international standard, EN ISO 23659:2022. Published in November 2022, this is the mandatory safety norm across Europe. While the US relies on voluntary standards, the rest of the developed world treats these safety requirements as law. We hold Sky Zone, Urban Air, and Altitude to the standard the rest of the world treats as the baseline.
In January 2024, a major study published in Pediatrics (the journal of the American Academy of Pediatrics) by Teague et al. prospectively tracked over 13,000 trampoline park injuries. They found that foam pits and high-performance jumping areas have the highest injury rates—up to 2.11 injuries per 1,000 jumper-hours. Another 2024 report in the American Journal of Roentgenology noted that up to 1.6% of all pediatric emergency department trauma visits are now trampoline-related.
This isn’t a “freak accident” problem. This is a documented public health issue that the industry continues to mask behind iPad waivers.
The Myth of the Unbreakable Waiver in Texas
The first thing a claims adjuster will tell a Highland Village parent is: “You signed a waiver, so you have no case.” They are hoping you don’t know about Munoz v. II Jaz Inc.
In Texas, the law is clear: a parent generally cannot sign away their minor child’s right to sue for personal injuries. While the waiver might bar your own claims for medical bills, your child’s separate legal claim survives your signature. Furthermore, under the Dresser Industries v. Page Petroleum doctrine, a waiver must be “conspicuous” and meet the “express negligence” rule. If the release wasn’t bolded, wasn’t in contrasting color, or didn’t use the specific word “negligence,” it may be legally void for you too.
We also look for gross negligence. In Harris County, a jury awarded $11.485 million against Cosmic Jump because a teenager fell through a torn trampoline mat onto concrete. The park knew about the tear. The waiver was signed. It didn’t matter. The jury found gross negligence, which included $6 million in punitive damages.
If the park in Highland Village ignored a worn pad, failed to rotate compacted foam blocks, or operated at half the required staffing level, the waiver is noise, not a wall. We have the internal training manuals—like the legacy Sky Zone documents retrieved in litigation that warned staff to “BE AWARE OF THE PADS” while never warning the customers—to prove the park knew the risk.
Catastrophic Pediatric Injuries: Beyond the Emergency Room Bill
When a surgeon at a trauma center explains what happens when a growth plate is destroyed at age nine, the “settlement” offered by an insurance company won’t cover the reality.
We build Pediatric Life-Care Plans. We don’t just look at the cast on your child’s leg today. We look at the potential for limb-length discrepancy, the need for future corrective osteotomies, the lifetime risk of Overwhelming Post-Splenectomy Infection (OPSI) if an internal organ was ruptured, and the academic regression that follows a traumatic brain injury (TBI).
Injuries we handle in Highland Village include:
- Cervical Spinal Cord Injuries: Including SCIWORA (Spinal Cord Injury Without Radiographic Abnormality), where a child suffers paralysis even if the X-ray looks “normal.”
- Vertebral Artery Dissection: Neurovascular strokes caused by neck hyperflexion—the mechanism that recently went viral on TikTok with the Elle Yona case, viewed over 27 million times.
- Salter-Harris Fractures: Damage to the growth plates in the femur, tibia, and ankle that can lead to permanent deformity.
- Exertional Rhabdomyolysis: A life-threatening muscle breakdown that can cause acute kidney failure. We are currently litigating a $10 million hazing lawsuit against a major university involving this identical pathology. We know the medicine of rhabdo better than any firm in Texas.
Common Trampoline Accident Mechanisms in North Texas
Whether it happens at a chain like Urban Air or DEFY, or in a neighbor’s backyard in Highland Village, the physics are predictable.
The Double-Bounce Multiplexer
When a heavier jumper lands while a lighter child is pushing off, the trampoline bed acts as a catapult. The energy transfer can multiply the child’s launch force by up to four times. ASTM F2970 requires parks to separate jumpers by weight class for this reason. When they fail, children’s bones break.
The Foam Pit Failure
Foam pits look soft, but if the open-cell polyurethane cubes are compressed, “bottomed out,” or shifted, a child landing head-first can strike the floor beneath. This axial loading is the primary cause of cervical fractures and permanent paralysis in jump parks. The industry’s shift toward pressurized airbags is a silent admission that foam pits are inherently dangerous.
The Harness Failure
We see this at “Leap of Faith” attractions and climbing walls in multi-activity parks. In Sugar Land, a teenager fell 30 feet because an attendant failed to attach the fall protection. If your child fell because of a harness or lanyard failure, we look at the manufacturer—often UA Attractions, LLC or Ropes Courses, Inc.—as well as the park’s training records.
Backyard Negligence and Attractive Nuisance
Highland Village is a backyard-heavy community. If your child was hurt on a neighbor’s trampoline, Texas law applies the Attractive Nuisance Doctrine. Homeowners have a duty to secure trampolines so neighborhood children can’t wander on and get hurt. We check every layer of insurance: the homeowner’s GL, the umbrella policy, and the manufacturer’s product liability. Manufacturers like Jumpking, Skywalker, and Bouncepro have extensive recall histories for frame-weld failures and net-strap breakage.
The Evidence Clock: What Happens in the Next 7 Days
As client Angel Walle said, “They solved in a couple of months what others did nothing about in two years.” That speed begins with evidence.
Every minute the park delays an apology or a phone call back is a minute their DVR gets closer to deleting the footage of your child’s injury. We don’t wait for “discovery” months down the line. We use Texas Rule 202 petitions to take depositions before a suit is even filed if we suspect evidence is being hidden.
We pull the FDD Item 3 disclosures to find out how many times that chain has been sued before. We subpoena the 911 CAD records to see if the park took 15 minutes to call an ambulance while your child lay on the mat. We forensicially interrogate the kiosk waiver metadata to see if the park “updated” the language after you signed.
Frequently Asked Questions for Highland Village Families
Can I sue if the waiver I signed was in English but our primary language is Spanish?
Yes. Under the Delfingen US-Texas v. Valenzuela doctrine, a Texas court may deny enforcement of an agreement if the signatory lacked English literacy and no translation was offered. Lupe Peña handles these bilingual-formation challenges at a native level. Si firmó en inglés y no lo entendió, llámenos.
What if my teenager signed the waiver themselves?
A minor cannot bind themselves to a contract in Texas. If the park allowed your teen to jump based on their own signature and they were injured, the waiver is essentially garbage.
The park manager said they’re not liable because they’re a franchise. Is that true?
No. Under the theory of apparent agency, national franchisors like Sky Zone Franchising LLC or UATP Management can be held responsible for the safety failures of their local operators. They provide the uniforms, the brand, and the safety manuals—they can’t hide from the liability. In the Collins case, the franchisor took 40% of the fault in a $15.6 million award.
How much does it cost to start a case?
Zero upfront. We work on a contingency fee. We pay for the biomechanical engineers, the orthopedic experts, and the digital forensics. We take the risk so your child’s recovery fund stays intact.
My child has dark urine after the trampoline park visit. Is this normal?
No. This is a medical emergency. Dark, “cola-colored” urine is a sign of exertional rhabdomyolysis. Myoglobin is clogging your child’s kidneys, and they could be entering acute kidney failure. Go to the nearest ER immediately. Then call us—we are currently litigating a $10M rhabdo case and have the expert team ready.
Why Highland Village Families Choose Attorney911
If your eight-year-old comes off a trampoline park court with a shattered tibia and the operations manager hands you a clipboard instead of calling 911, you don’t need a lawyer who “also handles” personal injury. You need a team that has spent 25 years making corporate conglomerates accountable.
We represent families. We represent children. We represent the parent who would never have put their baby boy on a trampoline if they had known. We know the parent conglomerates behind these parks are backed by billions in private equity, but we’ve sued BP and winning against those giants is what we do.
The parent whose child was injured at Urban Air Southlake wrote, “employees are specifically instructed by management to NOT call 911.” We find that management. We depose that owner. We find the “human error” that Altitude Gastonia admitted to after Matthew Lu died. We don’t take “no” for an answer because we know where the truth is hidden in their computer systems.
You are NOT just a client to us. As client Chad Harris said, “You are FAMILY to them.” Your child’s future is decided by what gets preserved this week. The clock isn’t running tomorrow; it’s running right now.
Call 1-888-ATTY-911.
Hablamos Español.
No fee unless we win.
1177 West Loop S, Suite 1600, Houston, TX 77027.
316 West 12th Street, Suite 311, Austin, TX 78701.
Available for meetings in Beaumont and across Texas.
Your family deserves an attorney who fights tooth and nail because he knows exactly how devastating a single bad landing can be. Let Ralph Manginello and Lupe Peña build your child’s recovery.
