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Holding a Business Accountable After the Springdale Hotel Shooting There is no way to prepare for a call like the one that came from Glensprings Drive. When a 30-year-old father is killed inside a hotel room he paid for—while his partner and one-year-old child are just feet away—the world stops. You are likely reading this because your family is living in the wake of that nightmare. While the police focus on the criminal arrest, our job is to examine why the business allowed an armed individual to access a guest’s window from an exterior balcony in the first place. At the Extended Stay America located at 320 Glensprings Dr. in Springdale, the architectural design creates a specific, known vulnerability. When a hotel uses exterior-facing walkways and balconies, they are essentially providing a ladder for any unauthorized person to reach a guest’s private space without ever passing through a monitored lobby. In an area known as a commercial hub near the nexus of I-75 and I-275, a hotel owner cannot claim that the risk of crime is a surprise. We look past the shooter and look at the profit-driven choices of the property management. If you are dealing with this loss,…